Effective Date: 19th January 2025
At Parent Plan, we value your privacy and are committed to safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website and services. By using the Parent Plan platform, you consent to the practices described in this policy.
1 Introduction
Parent Plan provides a platform to assist co-parents in managing child-related responsibilities. We are committed to ensuring that your personal data is handled in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2 Information We Collect
We collect personal data to provide our services and improve your user experience. The types of personal data we collect include:
2.1 Personal Information:
Account Information: Name, email address, date of birth, phone number,and other account-related details.
Child-Related Information: Information you input related to your children,including health records, medical history, education, schedules, andexpenses.
2.2 Technical Data:
Device Information: IP address, browser type and version, operating system, time zone, device identifiers, and other technical details.
Cookies: We use cookies to enhance your user experience, track website usage, and provide personalized content and advertisements. For more details, please refer to our Cookie Policy.
2.3 Usage Data:
Website Usage: Information about how you interact with the Parent Plan platform, including page views, click behavior, and the time spent on various sections of the site.
3 How We Use Your Information
We use the personal data we collect for the following purposes:
3.1 To Provide and Improve Our Services:
To enable features such as shared calendars, expense tracking, and messaging systems.
To monitor and analyze how the platform is used to enhance functionality and user experience.
3.2 To Communicate with You:
To send you important updates related to your account, subscription, or changes to our terms and conditions or privacy policy.
To respond to inquiries or support requests.
3.3 To Ensure Legal Compliance:
To comply with applicable laws and regulations, including those relating to child welfare and data protection.
3.4 To Provide Marketing Communications:
With your consent, we may use your data to send promotional emails or notifications about new features, offers, or updates. You can opt-out of marketing communications at any time by using the unsubscribe link provided in the emails.
4 Legal Basis for Processing Your Data
In accordance with the GDPR, we rely on the following legal bases for processing your personal data:
Consent: We obtain your consent to process certain personal data, such as for marketing purposes or the use of cookies.
Contractual Necessity: We process your personal data to fulfill our contractual obligations and provide you with the services you’ve requested (e.g., managing co-parenting tools).
Legitimate Interests: We may process certain personal data based on our legitimate interests, such as improving our platform and marketing our services, as long as these interests do not override your rights and freedoms.
Legal Obligation: We may process your data to comply with legal requirements, such as child welfare or data protection regulations.
5 Data Sharing and Third-Party Services
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers to perform functions such
as:
Website analytics (e.g., Google Analytics)
Advertising and marketing services
Technical support and hosting services
Payment processing
These third-party providers are contractually obligated to handle your data securely and comply with applicable data protection laws.
In some cases, we may share your data in response to legal requests, such as complying with law enforcement or regulatory authorities.
6 Data Retention
Under the GDPR, you have certain rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific circumstances.
Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
8 Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However,
please note that no method of transmission over the internet or electronic storage is 100% secure9.
9 International Data Transfers
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data, such as
using standard contractual clauses approved by the European Commission.
10 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. When we make significant changes, we will notify you via email or through a notification on the platform. The updated policy will be effective from the date it is posted.
11 Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please contact us at:
Parent Plan
Email: info@parent-plan.co.uk
Website: www.parent-plan.co.uk